1. Accepted Payment Methods

We provide multiple payment options to ensure seamless transactions. The following methods are supported:

1. Credit/Debit Cards

• Accepted Networks: Visa, MasterCard, American Express, Discover.
• Some card transactions may require additional verification (e.g., 3D Secure).

2. E-wallets

• Supported platforms: PayPal, Skrill, Neteller, and others where applicable.
• Fees and limits may vary by provider.

3. Cryptocurrencies

• Supported currencies: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and others as displayed during checkout.
• Payments must be completed within the provided wallet address and time frame to ensure confirmation.

4. Prepaid Cards and Gift Cards

• Supported only if issued by recognized institutions.
• Restrictions may apply.

5. Third-party Processors

• Payment gateways may facilitate the transaction and charge additional processing fees.

2. Currency and Exchange Rates

• All prices are listed and processed in USD unless explicitly stated otherwise.
• Transactions made in other currencies will be converted at the prevailing exchange rates determined by the payment provider. Drop.Skin does not control these rates and is not liable for discrepancies or conversion fees.

3. Third-party Fees

• Your bank, card issuer, or payment provider may impose additional charges, such as:
• Foreign transaction fees.
• Cross-border payment surcharges.
• Dynamic currency conversion fees.

Minimum/Maximum Transaction Limits

• Minimum transaction amount: $5
• Maximum transaction amount: Subject to user verification status.

4. Payment Processing

1. Standard Payment Timelines

• Most transactions are processed instantly or within 5 minutes.
• Payments requiring manual review (e.g., cryptocurrency or bank transfers) may take 24–72 hours.

2. Cryptocurrency Payments

• Ensure payments match the exact amount and wallet address specified during checkout. Any overpayment, underpayment, or delay may lead to failed transactions.
• A minimum of 3 blockchain confirmations is required for the payment to be considered valid.

3. Failed Payments

• Payments may fail due to:
• Insufficient funds.
• Incorrect payment details.
• Bank restrictions or card limits.
• If a payment fails, users will receive a notification with instructions to resolve the issue.

4. Suspicious Transactions

• Payments flagged as suspicious will be held for manual review. Users may be required to provide additional documentation for verification.

5. Refund Policy

1. Eligibility for Refunds

• Refunds are only issued in the following scenarios:
• Duplicate or accidental payments.
• Technical errors causing transaction failures.
• Non-receipt of purchased items due to system malfunctions.

2. Non-Refundable Transactions

• Payments for completed and delivered services are non-refundable.
• Cryptocurrency transactions are inherently non-refundable due to their decentralized nature.

3. Refund Process

• Users must submit refund requests via the Support Portal within 7 days.
• Refunds for fiat payments may take 5–10 business days, while cryptocurrency refunds depend on blockchain network congestion.

6. Chargebacks and Disputes

1. Policy on Chargebacks

• Chargebacks initiated without prior communication with our support team are treated as a breach of this policy.
• Accounts with unresolved chargebacks may be suspended or terminated.

2. Dispute Resolution

• If you disagree with a transaction, contact with our support team. Most disputes are resolved within 7 business days.

3. Penalties

• A penalty fee of $50.
• Permanent account suspension.

7. Security and Privacy

1. Encryption

• All transactions are secured using SSL encryption to safeguard your payment details.

• We do not store sensitive payment data (e.g., credit card numbers, private keys). Refer to our Privacy Policy for more information.

8. Miscellaneous

1. Promotions and Bonuses

• Any bonuses or promotional credits applied to your account must be used within their validity period and are non-transferable or refundable.

2. Tax Responsibilities

• Users are responsible for reporting and paying any applicable taxes associated with their transactions on Drop.Skin.

3. Policy Updates

• This policy may be updated at any time without prior notice. Changes will take effect immediately upon posting on our website.

9. Contact Information

For payment-related inquiries, please contact us via:

Contact form: https://drop.skin/contact-us